Plugin Support

Cool Plugins team provides premium support to our pro users. Support Time:- (Monday To Friday – 9:30am – 6:00pm IST)

Documentation

Please check all points of documentation clearly before sending us a support query. Our documentation completes all general and advanced steps related to plugin installation and setup.

Contact Support

If you don’t find an answer to your query or you are facing any bug or issue in plugin then drop us an email at contact@coolplugins.net, Our premium support team will provide you a solution in 24 hours.

Scope Of Support

Cool Plugins team is able to provide support for the following types of questions/issues:
  1. Support issues and queries related to advertised feature.
  2. Clarification related to product documentation or descriptions.
  3. Installation and coding bugs inside our product (It don’t cover third party plugin conflicts.)
  4. Design and style setup guidelines using base plugin settings.
  5. We will sure hear a complete documenting new feature request which may or may not become actual product features in a future version.

 

Thank you for your understanding of Cool Plugins support policy.