Terms & Conditions

Find terms & conditions / support and refund agreement of Cool Plugins

Please read these terms and conditions carefully, as it governs your relationship with Cool Plugins and any of our plugin. It defines the scope of what you can do if you have a disagreement with Cool Plugins or any of our product. We designed, developed, and tested our products in order to meet our clients goals and expectations. However, because every client’s needs are different, we cannot and do not guarantee that Cool Plugins or our products will work in every environment or be compatible with other plugins, extensions, or themes not developed by us. If you find that our products does not suit your needs, or if you are unsatisfied with it, this agreement sets forth the extent and nature of your and our obligations with respect to troubleshooting, support, and refunds. For most users, we resolve their issues with in a day using our premium support service.

  1. In this agreement Cool Plugins, may also be referred to as “we” or “us”.
  2. “You” means you, along with your agents, employees, assigns, and beneficiaries.
  3. “envato market” means themeforest.net or codecanyon.net
  4. Cool Timeline Pro, along with any other product or WordPress plugin developed by Cool Plugins, including but not limited to any plugin, add-on, or extension, may also be referred to as “this software”, “our software”, “our product”, “our products”, “this WordPress plugin”, “our plugin” or “this plugin”.

By downloading, installing, or using this WordPress plugin and by using this site you agree to be bound by this Agreement. If you disagree with any of these Terms and Conditions, do not use this WordPress plugin.


We are not responsible for compatibility conflicts and issues with other themes or plugins. This WordPress plugin is purchased “AS IS” and WITHOUT ANY WARRANTY. We hereby disclaim any and all warranty not expressly provided herein, included but not limited to the warranties of MERCHANT-ABILITY and of FITNESS FOR A PARTICULAR PURPOSE. You use this WordPress plugin at your own risk. We are not responsible for any data loss that may occur as a result of installing this WordPress plugin, and our liability for harm resulting from your use of this WordPress plugin is expressly limited as provided herein.


This WordPress plugin is licensed under the GPL – http://www.gnu.org/licenses/gpl-3.0.txt

If you purchase this WordPress plugin from envato market then you will receive plugin updates for lifetime whenever we release a new update. We have implemented an auto-update feature in this software so you can update it from WordPress admin side. But we reserve the rights to remove this WordPress plugin anytime from envato market without any prior notification so you will receive every update until we manage and sell it on envato market. Here is our support url:- https://cooltimeline.com/support/ You will receive a premium support only for your support period. Every purchase on envato market provides a six months support along with this software. We will not provide support if your support period has been expired on envato market but you can still download plugin updates. You need to upgrade your support if you need any support from our premium team. Also please check scope of support of this WordPress plugin at here:- https://cooltimeline.com/support/

We sell this WordPress plugin on envato market so follow complete refund policy guidelines provided by Envato at here:- https://themeforest.net/page/customer_refund_policy

You can request a refund only by following this url:- https://codecanyon.net/refund_requests/new

But we reserve the right to refuse to offer a refund for any reason or for no reason, including in all instances. As this WordPress plugin is a digital item so refund will never be given for these cases:- mistaken purchases, didn’t meet expectations, changed my mind, other plugins or themes conflicts or bugs, item removed from envato market, too hard to install or setup.


If you have questions, please contact us by e-mail at contact@coolplugins.net