Premium Timeline Plugins
Updates and Support Guidelines

If you have an active license or plugin subscription, you will receive
all plugin updates and premium support from Cool Plugins team.

If you have purchased a premium timeline plugin listed on our website at ⇗, you are entitled to receive plugin updates and support as per the following guidelines:

Plugin Updates:

  • Upon purchasing the pro version, you will receive a license key and the plugin zip file.
  • Your subscription will determine whether you have a yearly or lifetime license key.
  • To access the latest updates, download the plugin from the “My Account” page on our parent website at ⇗, if your subscription or license is valid. In case your subscription has expired, you will need to renew it to continue receiving the latest plugin updates.

We also offer update notifications within the WordPress admin dashboard for users with active license keys. With just one click, you can install updates, including new features, bug fixes, and security enhancements, to ensure seamless and secure operation of your website.

Plugin Support:

  • As long as your plugin license or subscription remains active, you will receive support for all purchases made on our website.
  • For yearly licenses, support is provided until the end of the respective year. Access our support team through our website’s support portal at ⇗.

Please note that our support service covers issues or bugs specifically related to our plugin. We do not offer free support for extra feature requests or code conflicts arising from third-party plugins. We make every effort to respond to support requests within 24-48 hours.

Free Plugin Updates & Support:

For the free version of the plugin, support and updates are available through the WordPress support forum and plugin directory.

We are dedicated to providing the best possible experience for our customers using our premium WordPress plugins. If you have any questions or concerns regarding our plugin updates and support policy, please don’t hesitate to contact us.

For more details, please refer to our terms and conditions page at ⇗.