1. How do I install and activate the Timeline Builder Pro plugin?
After purchasing the plugin, log in to your account and download the ZIP file. Go to your WordPress admin dashboard, navigate to Plugins > Add New > Upload Plugin, and upload the file. Once installed, click Activate to enable the plugin and access its features.
2. Does this plugin work with Elementor?
Yes, Timeline Builder Pro is compatible with Elementor. You can embed timelines using shortcodes, and for Elementor-specific widgets and advanced customization options, you can upgrade to the Timeline Widget Pro for Elementor plugin.
3. Is it possible to display only the year in the compact layout?
The compact layout does not currently support displaying only the year. However, this feature is available in the standard vertical layout, allowing for a more streamlined timeline display.
4. My timeline looks misaligned. What should I do?
Misalignment issues are often caused by theme or plugin conflicts. To fix this:
- Temporarily deactivate other plugins to identify conflicts.
- Check your theme’s CSS to see if it overrides timeline styles.
- Disable CSS minification in optimization plugins like WP Optimize and clear your website cache.
5. How do I remove persistent plugin notifications or messages?
Deactivate the plugin, clear your WordPress and browser cache, and then reactivate it. If the issue continues, open the browser console to identify and troubleshoot potential errors.
6. What is the refund policy?
We provide a 7-day money-back guarantee. If the plugin doesn’t meet your expectations, contact support within this period for a full refund. Be sure to deactivate and remove the plugin from your site before submitting the request.
7. Can I add custom CSS to style my timelines?
Yes, you can add custom CSS by navigating to Appearance > Customize > Additional CSS in your WordPress admin. Use the unique CSS classes assigned to your timeline elements for targeted styling and modifications.
8. How can I optimize the plugin for better performance?
Avoid enabling CSS/JavaScript minification for files related to the timeline plugin in optimization tools. These settings can break functionality. Additionally, use a caching plugin that supports excluding specific resources to improve load times without affecting the timeline.
